not use the cloth to clean pieces, it is used as
a work area
not use any commercial cleaners
lukewarm running water to loosen up dirt and
the toothpick only to loosen up wax from
for repairing Swarovski Crystal:
Swarovski to obtain Return Authorization, 1
can not be repaired
main body of the piece must be intact for repair
to be successful
pieces are available up to 3 years after the
the Swarovski receives your piece you will be
notified of the cost of your repair.
pieces will be accepted by Swarovski without
are made directly by Swarovski Inc., Crystal
Classics assumes no responsibility for the
quality of the repair.
Crystal Classics is one of the largest independent Swarovski online boutiques.
Three times winner of the Daniel Swarovski Award as the best Swarovski retailer!
Pioneers were always way ahead of their time. In their minds they conceived the inconceivable. In their fantasies they created the impossible. When he invented an automatic cutting machine at the end of the 19th Century, Daniel Swarovski opened the door to a world of fantasy. The magic word was crystal. A raw material, which even the most ancient cultures ascribed beneficial, valuable, indeed miraculous properties. Born to a glass cutter in North Bohemia, today a part of the Czech Republic, young Daniel Swarovski completed a two-year apprenticeship in his father's small factory. Here, he gained expertise in cutting glass. During this time, in 1892, he invented a machine that revolutionized the process of crystal cutting. He filed for patents soon after.
In 1895, he founded the company Swarovski. He realized that he needed more water, power and a factory building in order for his plans to manifest. In addition, he needed to move away from competitiors to keep his inventions a secret. So, he chose to settle in Wattens, Tyrol, Austria. In 1976, the first Silver Crystal Mouse was the first ever figurine created using chandelier parts. Representative of the Olympic Winter Games taking place in Innsbruck at the time, it also marked a historical step forward in the world of crystal. A Replica Mouse is available today.
Crystal Classics is accepting Swarovski discount vouchers and will match the prices on Swarovski offers from other sites.
For health reasons we can not accept returns or exchanges on earrings.